Privacy Policy

This policy explains what information the Artistry Android app (package com.orion.templete) and its services collect, how we use it, who we share it with and the choices you have. "We", "us" and "our" mean art.social, the developer of Artistry. If you have any questions, write to utkarshxf@gmail.com.

1. Information we collect

Information you give us

• Account details: username and password (we store only a one-way hash of the password), and, depending on how you sign in, your phone number or the name, email address and profile photo of your Google account.
• Profile details: name, profile photo, date of birth, gender, language and country, if you add them.
• Artist profile (optional): name, birth date, nationality, profession, highlights, website, bio and photo.
• Content you create: artworks and images you upload with their titles and descriptions, comments, collections, likes and follows.
• Messages: direct messages, and the photos, artworks and profiles you share in chats, along with reactions, read receipts and typing status.
• Calls: when you make or receive an audio or video call, your voice and video are sent live to the person you are talking to. We do not record or store the audio or video of calls. We keep a record of the call itself: who called whom, when, whether it was answered and how long it lasted. It appears in your chat with that person.
• Support: messages you send to us through in-app support.

Information collected automatically

• Activity in the app: artworks you view, like, dislike, save or search for, and screens you use. We use this to personalise recommendations and to improve the app.
• Presence: when you were last active, shown to people you chat with ("Active now").
• Device information: device and app version, operating system, a push-notification token and device identifiers, including the Android advertising ID. Our service providers also receive your IP address when your device connects to them.

Permissions

• Microphone and camera: used only for audio and video calls, while you are on one. Artistry asks for them the first time you place or answer a call; you can answer a video call with your camera off.
• Nearby devices (Bluetooth): so a call can use your Bluetooth headset.
• Notifications: to tell you about new messages and incoming or missed calls.

Artistry does not request access to your location or contacts. Photos are read only when you pick them with the system photo picker.

2. How we use information

• to create and secure your account and sign you in;
• to show your profile, artworks and comments, and to deliver your messages and notifications;
• to connect your audio and video calls and ring the person you call;
• to recommend artworks and artists;
• to understand how the app is used, fix problems and improve it;
• to answer support requests;
• to prevent abuse and keep the service safe.

3. What other people can see

Your username, name, profile photo, artist profile, uploaded artworks, comments and follower counts are visible to other Artistry users. Messages are visible only to the people in the conversation, and a call connects only the two people in it.

4. Who we share information with

We do not sell your personal information. We share it only with service providers that run parts of Artistry for us, under their own privacy and security terms:

• Google Firebase: sign-in, chat database, image storage and push notifications;
• Agora: carries the live audio and video of calls between the two phones. Agora processes the call's media in transit, your IP address and technical call-quality data; we do not have it record or store your calls;
• Microsoft Azure: hosting of our servers;
• MongoDB Atlas and Neo4j Aura: our databases;
• Mixpanel and Meta (Facebook SDK): app usage analytics;
• Freshworks (Freshchat): in-app customer support.

We may also disclose information if the law requires it, or to protect the rights and safety of our users.

5. How long we keep information

We keep your information for as long as your account exists. When you delete your account, your account and the content listed on our account deletion page are deleted. Copies may remain in backups for a limited time until they are overwritten. Analytics data held by our analytics providers is deleted or anonymised under their retention policies.

6. Your choices and rights

• Access and correction: you can view and edit your profile in the app.
• Deletion: you can delete your account in the app at any time, or ask us to delete it. See Delete your account.
• Notifications: you can turn off notifications in your phone's settings, or mute a conversation.
• Calls: you can decline any call, and calls from a conversation you have muted do not ring. You can withdraw the microphone, camera or Bluetooth permission at any time in your phone's settings.
• Advertising ID: you can reset or delete it in your phone's settings.

Depending on where you live, you may have more rights under local law. Contact us to use them.

7. Security

Information is sent over encrypted connections (HTTPS), passwords are stored hashed, and access to our systems is restricted. No system is perfectly secure, but we work to protect your information.

8. Children

Artistry is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy. We will change the date at the top and, for significant changes, tell you in the app.

10. Contact

art.social · utkarshxf@gmail.com